The framework is designed to address the needs of human users, journalists, academics, and the public to collect and analyze content from social media and the web in Spanish, Italian, Greek, and English, without prior training or a background in Computer Science. The backend functionality provides content collection and monitoring, semantic analysis including hate speech detection and sentiment analysis using machine learning models and rule-based algorithms, storing, querying, and retrieving such content along with the relevant metadata in a database. This functionality is assessed through a graphic user interface that is accessed using a web browser. An evaluation procedure was held through online questionnaires, including journalists and students, proving the feasibility of the use of the proposed framework by non-experts for the defined use-case scenarios.

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